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Frequently Asked Questions


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Applicants
How do I obtain an application?

Applications can be picked up from our occupancy office located at 1608 E. Holly Street, Goldsboro, NC. Applications may also be available at our various property management offices.

Who should I contact regarding the status of my application?

Please contact our Occupancy Department at 919-735-4226 ext. 134 or 135 to check the status of your application. Leave a message with your contact information if no one is available and your call will be returned.

Can I apply at more than one complex?

No. We have a combined wait list for all of our properties. There is an option to select your preferred location; however, apartments are offered as they become available in the appropriate size. Reasonable accommodations are available for individuals with disabilities.

How much will my rent be?

Rent is determined by household. No more than 30% of a family’s annual income will be paid in rent. Rent amounts vary based on assets, income, and deductions; however, rent and deposit amounts will be available to you at the time of lease up. If your income changes for any reason prior to occupancy, please contact the Occupancy Department.

How long will I have to wait before I am called for an apartment?

Waitlists vary by apartment size. Currently, our longest waitlist is approximately 6 months to 1 year. Individuals are called in order of completed application for the apartment size approved for their household.

How long will my application remain active?

One year. You may be contacted after six months to update your information.

How do you screen applications?

The following tools are used for each applicant Criminal Background Check, Equifax Credit check, Housing/Rental History Reference, Sex Offender Registry, and Enterprise Income Verification.

What should I do if my income, family composition, or address changes before I am housed?

Please contact our Occupancy Department at 919-735-4226 ext. 134 or 135 to update your information. Leave a message with your contact information if no one is available and your call will be returned.

Is there a minimum age requirement?

The minimum age for a Head of Household is 18 years old unless emancipation papers are provided.

Is there a maximum income that would make me ineligible?

Yes, but the amounts are based on median income limits for Goldsboro/Wayne County, NC and may be updated each year. The income limits are also based on household size. If your income is more than 80% of the local median income for your family size, you are not eligible for public housing.

Will I have to pay a deposit?

Yes, our minimum security deposits are $150, but may be greater as they are based on rent amount. This must be paid at the time of lease up. Additional deposits may be required for pets.

Ban List
How can I access the ban list?

There is a current copy of the ban list posted in the lobby of the Goldsboro Housing Authority Administrative Office as well as the lobbies of the office for each of our properties.

If I am banned, can I come on the property?

No.  A banned person may not come on any of Goldsboro Housing Authority’s properties to include residences, offices, common areas or parking lots.  A banned person may not visit anyone on Goldsboro Housing Authority’s properties.

How can I be removed from the ban list?

In order for an individual to be removed from the ban list, they must complete an application for removal. Applications can be obtained from the Goldsboro Housing Authority. Individuals on the ban list may request that an application be sent to them or they may send someone who is not banned from the property to pick up an application at the Goldsboro Housing Authority Administrative Office. Completed applications along with a full criminal background history are to be delivered to the Goldsboro Police Department for review and recommendation as to whether the individual should be removed from the ban list. The Goldsboro Housing Authority will then review the application and the Goldsboro Police Department’s recommendation and make a determination as to whether the individual be removed or remain on the ban list.

 

CLICK HERE FOR THE APPLICATION TO BE REMOVED FROM THE BAN LIST

Current Residents
Where do I pay my rent?

Rent must be paid at your property management office during business hours. As a convenience to you, a drop box is also available at the property management office.

How much is my rent?

Rent is determined by household. No more than 30% of a family’s annual income will be paid in rent. Rent amounts vary based on assets, income, and deductions; however, rent and deposit amounts will be available to you at the time of lease up. If your income changes for any reason prior to occupancy, please contact your property manager.

When is my rent late? Will I have to pay a fee?

Rent is late after the 5th day of each month.  Late fees are added on the 6th. However, if the 5th falls on a weekend or non-business day, will not be counted as late if it is received 

Fair Housing and Accommodations
Section 8/HCV Programs
Eligibility

Eligibility for a housing voucher is based on the total annual gross income and family size. During the application process, Goldsboro Housing Authority will collect information on family income, assets, and family composition. The collected information will be verified and a criminal background check will be conducted. A family’s income may not exceed the income limits established by HUD, which are based on family size. After the verification process is complete, the family will be notified whether or not it meets eligibility guidelines for assistance.

Portability

A Section 8 Housing Choice Voucher holder may take the voucher anywhere in the United States where a Public Housing Authority administers a tenant-based voucher program. This process is called portability.

 New Voucher holders who were not living in Goldsboro Housing Authority’s jurisdiction at the time the family applied for housing assistance must initially lease within our jurisdiction for the first 12 months of assistance.

 In order to move, you must do so either at the time a voucher is initially issued or at the end of your lease with proper 30-day notice to your current landlord and notify your current Section 8 Housing Choice Voucher Program Office that you wish to move to another jurisdiction.

 If you have a Housing Choice Voucher and would like to move to Goldsboro, your first step is to inform your current Housing Authority that you would like to relocate to our jurisdiction.

 Portability Documentation should be sent to the attention of: